Confidentiality and personal data processing policy of the JEAN MARTIN Group

The site www.jeanmartin.fr is published by: Jean Martin SAS, BP1, 1520 Maussane-les-Alpilles

We may collect personal data about you through our website www.jeanmartin.fr

The data we collect is, depending on the case:

• Your first name and last name
• your personal email address
• your billing and/or delivery address
• your phone number
• the IP address of the computer from which you connect to the website www.jeanmartin.fr
• your date of birth

We may collect your personal data in several ways:

• As part of the creation, online or through our sales department, of your customer account;
• As part of placing an order;
• When you contact customer service, particularly for a complaint;
• As part of your browsing and use of our website, through cookies such as Google Analytics in particular.

We may collect, store and process your personal data and group it with other personal data that you may have previously provided to us through other means, for the following purposes only:

• communicate with users of the website,
• execute a customer's order and manage customer relations,
• carry out commercial prospecting operations by email
• analyze traffic to our website.

The processing of your personal data is carried out:

• either on the basis of the execution of an order and the management of customer relations (placing orders, purchases, processing of your complaints in particular);
• either on the basis of the execution of pre-contractual measures taken at your request (creation of the customer account, quote);
• either on the basis of our legitimate interest (for traffic analysis as well as commercial prospecting operations).

The provision of your personal data is necessary for communication, conclusion and/or execution of possible contracts with you.

The personal data that must be communicated to us in this regard are identified by an asterisk next to the type of data concerned, when creating the customer account. Failure to provide the required data will prevent us from communicating with you or entering into the relevant contract.

The recipients of your data are:

• authorized personnel from the marketing department, the sales department, the departments responsible for handling customer relations and prospecting, the administrative services, the logistics and IT services as well as their line managers;
• authorized personnel from the services responsible for control (auditor, services responsible for internal control procedures, etc.);
• the authorized personnel of the subcontractors as long as the contract signed between the subcontractors and the JEAN MARTIN Group mentions the obligations incumbent on the subcontractors in terms of protecting the security and confidentiality of data and specifies in particular the security objectives that must be achieved.

The personal data collected is kept for the following periods:

• in the case of individual customers: 10 years after the end of the contractual relationship with the customer concerned;
• regarding prospects: 3 years from their collection or our last contact with you;
• regarding navigation data and use of the website: the IP address obtained by the Google Analytics cookie is kept for a period of 38 months from the deposit of the cookie.

In accordance with the applicable regulations, you can request information at any time on your personal data held by the JEAN MARTIN Group, request their rectification, if they are inaccurate or incomplete, their erasure or a limitation of their processing if necessary by contacting you at contact@jeanmartin.fr

You also benefit from the following rights:

• Right to obtain from the JEAN MARTIN Group confirmation that personal data concerning you are being processed or not and, if so, right to access this data and to receive information concerning the purposes of the processing, the categories of personal data concerned, the recipients of the data, and the possible existence of automated decision-making and logic underlying the processing, as well as the retention period of the data, other rights open to you, the right complaint to the Commission Nationale de l’Informatique et des Libertés and the source of the data if they were not collected directly from you,
• Right to portability of your data,
• Right to lodge a complaint with the Commission Nationale Informatique et Libertés,
• Right to object to the processing of your personal data for reasons relating to your particular situation. In any case, you have the right to object to the processing of your data for commercial prospecting purposes.

Data transfer

Personal data collected on the site www.jeanmartin.fr is not transferred to countries outside the European Union.

You also have the possibility of communicating to the JEAN MARTIN Group directives relating to the conservation, erasure and communication of your data after your death, which directives can also be registered with “a certified digital trusted third party”. . These directives, or a sort of “digital will”, can designate a person responsible for their execution; failing this, the person's heirs will be designated.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You must notify us immediately if you have reason to believe that your password is known to anyone else, or if the password is being used or is likely to be used in an unauthorized manner.